Here you will find answers to common questions about orders, shipping, returns and products.
How long is the delivery time?
Normal delivery time is shown on the product page or at checkout. During high load, delivery may take a little longer.
The usual time is 1-3 days, and your order is usually shipped the next day. Read more here Shipping
How do I make a return?
Contact customer service before returning and we will help you with the next steps and current return information.
We apply the Distance Contracts Act with a 14-day right of withdrawal. Read more here Returns
How do I choose the right size?
Check the product sizing information and feel free to contact us if you want help choosing the right fit.
What material is the product made of?
Material & mineral information can be found on the respective category & product page. If information is missing, please contact us directly.
How do I get help with my order?
Send your order number and question through the contact form or chat and we will help you.
Need more help?
Use the chat button to contact Riddgem Assistant.
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